On the advice of the RBI, the Indian Banks’ Association and the Indian Institute of Banking and Finance (IIBF) have formulated a special certificate course for debt recovery agents and/or candidates willing to appear in the IIBF’s Certificate Examination of Debt Recovery Agents. Navsoft Training and Development Services Pvt Ltd, an IIBF accredited institute, provides this specialized training and certification course.
Objectives of the Navsoft IIBF training course:
- To improve the functional knowledge of the trainees with regards to banking products and policies.
- To impart basic knowledge of the processes and procedures involved in debt recovery among other key functions of the banking and finance sector.
- To develop competency and enhance soft skills for debt collection through fair practices.
Who should take this course?
- Any agent (selling, marketing, debt recovery) who is directly or indirectly engaged with a bank in connection to the bank’s debt recovery and the enforcement of its securities.
- Any individual with an objective of making a career in the banking and finance sector as a debt recovery agent.
Duration of the course
- 50 hours for graduates
- 100 hours for undergraduates
The importance of this training course:
Banks, NBFCs, and their service providers are required to only employ the personnel who have participated in this training program and obtained a completion certificate for the same.
After obtaining the completion certificate, candidates must appear for and pass the exam; following which they would receive a passing certificate from the IIBF.